What People Usually Ask...

• I'm New Here. How Can I Learn More About How Bus Party Works?
  Please review the "How Bus Party Works" navigation at the top of the website. All of the information you need to know is outlined on that page. It's very comprehensive and should answer all of your questions! Still have unanswered questions? Use the Live Chat feature to speak with a team member. 
   

• What Hotel Should I Stay At?
  We highly recommend staying at The Catbird Hotel or The Cambria Hotel—both just a short walk from Black Shirt Brewing Co. and offering reasonable downtown rates. As a BusPartyCo member, you’ll receive 30% off your stay.
  
  We love The Catbird Hotel for its unbeatable proximity to our meetup, boutique charm, rooftop bar, and hot tubs. The Cambria is another great option, known for its clean, stylish atmosphere, an on-site restaurant, and a 24-hour gym. Staying nearby means an easy, hassle-free meetup and savings on Uber costs—making your Red Rocks adventure smooth and stress-free. Click here to book your hotel using our negotiated rate.
   

• When Does the Bus Arrive at Red Rocks and What Kind of Seats Do Members Usually Get?
  We recommend arriving around door opening when traveling by shuttle—that’s usually the best time. Getting there much earlier doesn’t necessarily get you a better seat. In fact, 98% of our members end up in rows 15–45, which are arguably some of the best seats in the house. Red Rocks is special because there really aren’t any bad seats—every spot has a clear view of the stage and great sound.
  
  You might see people on Reddit saying you need to line up 2–3 hours early—but that advice is mostly for those trying to snag front-row parking. Since you don’t have to worry about parking when riding a shuttle, you can enjoy your day and still get a great seat. Even die-hard fans don’t need to arrive that early unless parking is their priority.
  
  We’ve personally attended over 200 Red Rocks shows and have driven to over 1000, so we know this formula works. Tailgating at Red Rocks is minimal—just a few people hanging out by their trunks—so you won’t miss much. Hiking before the show is also too exhausting, especially in Colorado’s hot, dry summers; you don’t want to burn your energy before the music even starts.
  
  Arriving at door opening is the perfect strategy—you’ll have an amazing seat and plenty of energy to enjoy the show. We promise!
   

• Can I Buy Multiple Tickets in One Transaction?
  Yes, you can purchase multiple tickets in a single order; however, all passengers must register as members before boarding the bus. To ensure memberships are active, random checks will be conducted at check-in. Requiring membership helps everyone understand and adhere to our community code of conduct, promoting a positive and respectful experience for all.
   

• How Do I Know How Many Tickets Are Remaining? 
  When you visit the event/concert page, look for the ticket quantity box (or dropdown box). However many tickets the quantity box shows is how many spots we have available. For example, if the box lets you click up to 10, we have 10+ spots available (FYI, you can only buy 12 tickets in one bulk order). If the box only shows 1, we only have 1 spot available. If you have more than 10 people in your group, please message us so we can check on the exact quantity.
   

• What Type of ID is Acceptable? 
  Any valid government-issued ID is acceptable, i.e. Passport, State ID, Etc
   

• Do I Need to be 21+ to Ride the Bus?
  Yes, you must be at least 21 to ride the bus. 
   

• How will Bus Party prepare me for Red Rocks? 
  On the day of your event, we’ll send you a pre-event text with the map below, your driver’s name and contact info, and other helpful instructions. Before departure, we also provide a brief pre-ride briefing with tips and tricks from locals to prepare you for your adventure. Our event team is highly knowledgeable about Red Rocks and ready to answer any questions you have. Plus, your final reminder email includes a video link with step-by-step instructions for exiting the venue.
   

• Where Does the Member Bus Pick Up/Drop Off From? What are the logistics I need to know?​

  • Pre-show pickup and departure is from Black Shirt Brewing Co and Craft Kitchen (unless stated otherwise on your ticket).

  • After the 40-minute journey together, we will drop you off at Red Rocks at the Upper North Entrance (Top entrance) so you can skip the giant hill and head straight into the venue—Woohoo!

  • Then after the concert, members will walk downhill for about 15 minutes to the Lower South Lot 2 parking lot, where party buses are required to line up. You’ll find the bus at the bottom of the lot. 

  • From there, the bus will drop you off at one of our partner hotels in RiNo, downtown Denver (17th and Champa), or South Broadway (Punch Bowl Social). If your hotel or home is along the route, let the driver know, and we’ll drop you off there! 
    
    
    
    
    
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• ​What's Included with My Event Ticket? 
  Your ticket includes a special member pre-party at Black Shirt Brewing Co and Craft Kitchen, where we have a networking game, you can grab dinner, drinks, and to-go supplies (15% off). You also get complimentary waters on the bus, a thank-you member gift (while supplies last), hotel discounts, and a pre-arranged round-trip ride to/from Red Rocks on a private member-only party bus with epic vibes! Red Rocks concert tickets are not included (you buy those separately). 
   

• Can I Sit with My Friends on the Bus? 
  Absolutely! We do not assign seating so that friends can sit together. Please note that if you are a large group, you must arrive early to ensure everyone can sit beside each other. If you arrive late, you may get split up from your group. 
   

• Do I Need to be a Member to Ride the Bus? Do My Friends Also Need to Sign Up? 
  Yes, you and your friends must sign our membership agreement and be in good standing to attend our social events. For the safety of our community, everyone who checks in must read the Community Code of Conduct and have an active BusPartyCo membership, which ties them to our liability waiver. We will perform random member verification checks. When we do, please show us your digital membership card (emailed to you) with your name visible. 
   

• What is the Community Code of Conduct? 
  As a member, you are responsible for observing the Code of Conduct/Membership Agreement. Failure to do so will result in being banned from the community. In summary, the code of conduct asks you to be kind and respectful, actively participate, party responsibly, and help keep the community safe. 
   

• What Can I Expect on the Music Networking Bus?
  Every event/group is different because we unite music fans from all around the world, but in general, you can expect music, lasers, lights, socialization, dancing, singing, and people vibing/hanging out. The more you put into the networking event, the more you'll get out, so don't be shy! Introduce yourself to your neighbors, and sing-a-long! We encourage it! 
   

• How Many People Fit on the Private Bus?
  The group size varies by event, but we typically accommodate 20-30 members. We intentionally keep the group small to encourage genuine connections, as we believe larger groups of 40+ passengers can detract from that experience. This is just one way we set our events apart from the competition.
   

• Can I Drink on the Bus?
  Yes! Our club is exclusively for those 21 and older, so consuming alcoholic beverages on the party bus is perfectly legal in Denver. Sharing drinks with new friends on the bus is a great way to relax and enjoy the experience. We recommend bringing one or two beverages for the ride to Red Rocks and one for the trip back. As always, please drink responsibly!
   

• What Type of Travel Cooler Can I Bring on the Bus?
  You may bring small personal coolers, but please do not use styrofoam coolers (they tend to leak, causing a huge mess). Large tailgating coolers are also prohibited due to space. 
   

• Can I Bring Food On the Bus?
  Yes, you’re welcome to bring light snacks for the ride, but please avoid popcorn or foods with strong odors (like tuna, beef jerky, or garlic fries). Popcorn can be messy, and smelly foods can disrupt the experience for other members. Great snack options include pretzels, chips, candy, or other easy-to-pack road trip treats.
   

• Should I Tip The Driver/Host?
  Yes, tips are appreciated! Our drivers work in the hospitality industry, and tipping is a thoughtful way to show your gratitude (we suggest $5 per person). Unlike typical drivers, ours go above and beyond to enhance your experience. They’re personable, often offering complimentary candy, curating custom playlists, and acting as DJs. They’re also experts on Red Rocks, ready to share insider tips, and can drop you closer to home if it’s along our route. This is just one more way BusPartyCo delivers VIP service to its members!
   

• What Should I Pack/Bring with Me?
  Your phone, a fanny pack, a good jacket, additional layers if you get cold quickly (i.e. gloves, scarf, or hat), good walking shoes, sunglasses, ear plugs, snacks & drinks for the bus ride, and a water bottle. 
   

• How Can I Earn/Use Bus Party Reward Points? 
  Members earn 25 points for every event they attend. After 75 points, a 20% off coupon will automatically appear in their account under My Rewards.  Copy the unique code, visit our events calendar, start the ticket-buying process,  and paste the special code in the coupon box before checking out. 
   

• Can I Leave Items on the Private Music Networking Bus?
  Yup! You may leave items on the bus while you are at the show, but please note that items may move around if they are not secured in a bag. 
   

• Is There a Liquor Store or 420 Dispensary Near Pickup?
  Yes! Walnut Liquor is next door to Black Shirt, and Life Flower 420 Dispensary is a 2-minute walk from The Cambria and The Vib Hotel. Members get 10% off at Life Flower Dispensary. You can also buy to-go drinks from Black Shirt Brewing (15% off) and keep them in our community cooler. 
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• I Can't Make the Check-in Time. Can I Only Ride the Bus on the Way Home from Red Rocks? 
  Sure! That's the perk of being a member! If you purchase a ticket, you can utilize it as a one-way out of Red Rocks. Please text your driver on the day of your event and let them know you'll be doing a one-way so we can plan accordingly. They will send you a photo of the bus, details about where it's parked, and any additional information. If we do not hear from you before check-in, we will assume you are a no-show.
   

• What's the Best Way to Contact BusPartyCo?
  The Live Chat feature on our website is the quickest and easiest way to contact a team member.  You may also email us at events@buspartyco.com
   

• I Don't See the Event Listed on your Calendar. Why? 
  If you don't see an event, we have either not added it yet, decided to take the night off (lucky us!), or could not secure a bus for the evening. Feel free to message us to learn more. 
   

• Is the Event Sold Out?
  A yellow box will say SOLD OUT on the page if an event is sold out. 
   

• Can I Add Myself to the Event Waitlist?
  You may contact us via email (events@buspartyco.com) to add yourself to the waitlist. If someone falls ill or drops out, you will be contacted. 
   

• How Can I Save Money? Do You Have Discount Codes or Flash Sales? 
  We send out member-only coupon codes for discounted tickets every quarter. We don't advertise this information on social media; only our members benefit! 
   

• What's Your Refund Policy?
  Due to the advanced planning of our events, no refunds are allowed unless there is an emergency or medical issue. You may transfer tickets by emailing events@buspartyco.com
   

• Do You Have a Lost and Found? 
  Yes! If you forgot something on the bus, please fill out this form: https://forms.gle/x2qC6wXeu3LVwe7m7 and contact us  (events@buspartyco.com) ASAP to schedule a time to retrieve the item. We keep items for 30 days. If they are not claimed by then, we will donate the items. 
   

• How Can I Report a Member For Bad Behavior? 
  Did someone break the rules? We want to create a safe environment, so please help us remove members who do not belong in the community. Please email us at events@buspartyco.com and tell us about your experience so we can review their profile and determine if they need to be banned. 
   

• Other Questions?
  Email us at events@buspartyco.com